FAQ

How do I order your products?

To purchase an item, simply visit the SHOP ALL page where you can find all of our products for sale.


Are your watches unisex?

We have two different case sizes (38mm & 41mm) that fit a variety of wrists for both genders. It’s all personal preference! Females tend to choose the 38mm and males tend to choose the 41mm.


Is there a warranty?

You sure bet there is! We stand behind everything we build and our products are backed by a one-year limited warranty. If for any reason you receive a defective or damaged product, please reach out to our support team and we will send you a replacement free of charge! 


Is my watch water resistant?

Absolutely! Our products are water resistant up to 5ATM. Even though they can handle a bit of water, we strongly advise you keep them dry as the strap is made of a fine Italian genuine leather.


Are the straps interchangeable?

They sure are! Each watch will come with quick release straps making them interchangeable within seconds with no tools needed! Simply slide the pin that is on the back to the side in order to remove the strap.


How much does shipping cost?

We offer free worldwide shipping! However, International backers are subject to pay customs/VAT fees depending on their country.


Where do you ship to?

We ship worldwide! For all the international countries out there, we’ve got you covered. Please keep in mind that we will use USPS for delivery, so certain countries may take a longer time to process your package.


When will you ship my item(s)?

Once an order is placed, we will ship within 3 days of payment confirmation.
 


How do I return my item(s)?

We accept returns within 14 days of you receiving the products. Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. All merchandise must be unworn and in the same condition it was received. Merchandise returned without the original packaging and tag attached may not qualify for a refund.


Do you guys have an ambassador or influencer program?

You sure bet we do! You can find out all about it by clicking here!


Where can I learn more about your charity?

We are official partners with United Planet where we offer worldwide scholarships for students to volunteer abroad in underserved communities. To apply and learn more, click here!